Receptionist, Brookmill Medical Centre, Wigan

The purpose of the role is to:

• Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
• Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient way.
• Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of clerical support to clinical staff and other members of the practice team.
• Facilitate effective communication between patients; members of the primary health care team, secondary care and other associated healthcare agencies.

We are a large, friendly training practice of just over 9000 patients. Our ideal candidate would be team orientated, resilient and flexible with good customer service and interpersonal skills. This is a great opportunity for anyone wanting to become part of a successful practice.
Hours of work
Monday: 9.30 – 6.30 (1 hour unpaid lunch)
Tuesday: 9.30 – 6.00 (1 hour unpaid lunch
Wednesday: 8.30 – 4.30 (30 minute unpaid lunch)
Thursday: 8.30 – 4.00 (30 minute unpaid lunch)
Friday: 1.00 – 6.30
• Experience of working in a GP surgery preferred but not essential as training will be provided for the right candidates
• EMIS, Docman and AskMyGP
• Excellent telephone, communication and IT skills required
• Ability to work in a pressurised and fast paced environment
• Able to work on own initiative and as part of a well-established team
• Ability to prioritise workload in a busy environment is also required.
• Flexibility to cover sickness/holidays as and when needed

For more information about this job vacancy please contact Sahra Kay, Practice Manager, Brookmill Medical Centre,, 01942 681880.

Connect with Brookmill Medical Centre on Workforce Connect

Brookmill Medical Centre, College Street, Leigh, WN7 2RB (view map). For more information about the practice please visit

Closing date: 22/09/2022Job reference: Rec/SKJob type: PermanentStaff group: Administrative and ClericalJob location: WiganEmployer: Brookmill Medical CentreOther pay band: Other