Receptionist, Brookmill Medical Centre, Wigan

The purpose of the role is to:

• Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
• Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient way.
• Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of clerical support to clinical staff and other members of the practice team.
• Facilitate effective communication between patients; members of the primary health care team, secondary care and other associated healthcare agencies.

We are a large, friendly training practice of just over 9000 patients. Our ideal candidate would be team orientated, resilient and flexible with good customer service and interpersonal skills. This is a great opportunity for anyone wanting to become part of a successful practice.
Hours of work
Monday: 9.30 – 6.30 (1 hour unpaid lunch)
Tuesday: 9.30 – 6.00 (1 hour unpaid lunch
Wednesday: 8.30 – 4.30 (30 minute unpaid lunch)
Thursday: 8.30 – 4.00 (30 minute unpaid lunch)
Friday: 1.00 – 6.30
• Experience of working in a GP surgery preferred but not essential as training will be provided for the right candidates
• EMIS, Docman and AskMyGP
• Excellent telephone, communication and IT skills required
• Ability to work in a pressurised and fast paced environment
• Able to work on own initiative and as part of a well-established team
• Ability to prioritise workload in a busy environment is also required.
• Flexibility to cover sickness/holidays as and when needed

For more information about this job vacancy please contact Sahra Kay, Practice Manager, Brookmill Medical Centre, sahra.kay@nhs.net, 01942 681880.

Connect with Brookmill Medical Centre on Workforce Connect

Brookmill Medical Centre, College Street, Leigh, WN7 2RB (view map). For more information about the practice please visit https://www.brookmillmedical.co.uk/.

Closing date: 22/09/2022Job reference: Rec/SKJob type: PermanentStaff group: Administrative and ClericalJob location: WiganEmployer: Brookmill Medical CentreOther pay band: Other