Medical Receptionist / Care Navigator, Kumar Family Practice, Wigan

Vacancy: Part-time Medical Receptionist/ Care Navigator

Flexible hours and salary to be discussed at interview

We are looking to recruit an enthusiastic Medical Receptionist/ Care Navigator to join our friendly and diverse GP practice located in the Poolstock area of Wigan.

You will be the first point of contact for patients, contractors and visitors and will require excellent communication skills, professionalism and will have a compassionate nature who can operate in a busy and everchanging environment. You will be responsible for the general administration and reception duties within the practice using computers and the clinical system, systmOne. You will be required to work with our established processes, policies, and procedures to provide an efficient and high-quality service. You shall have a non-judgemental/discriminatory approach to your work, service users and colleagues.

Some of the duties performed by our Medical Receptionists/Care Navigators include:

  • Answering the telephone, dealing with patient queries and sign posting to appropriate services within our community.
  • Scheduling appointments
  • Filing of electronic documents to patient records
  • Liaising with other health and social care professionals
  • Opening and distribution of post
  • Processing medication requests

To apply for the position please send a copy of your CV along with a covering letter to the

Practice Manager, Beth Caldwell  

Informal enquires welcome: 01942 481440

We are an equal opportunities employer and welcome the removal of identifiable data from your application, such as your name, age, address.

Closing date: Friday 21st July 2023 – We reserve the right to close the vacancy early if we receive sufficient applications for the role.

For more information about this job vacancy please contact Beth Caldwell, Practice Manager, Kumar Family Practice,, 01942 481440.

Connect with Kumar Family Practice on Workforce Connect

Kumar Family Practice, Chandler House, Worsley Mesnes Health Centre, Poolstock Lane, Wigan, WN3 5HL (view map). For more information about the practice please visit

Closing date: 21/07/2023Job reference: BC01Job type: Part timeStaff group: Administrative and ClericalJob location: WiganEmployer: Kumar Family PracticeSalary: To be agreed at interview