3 x Receptionists, Bramhall & Shaw Heath Medical Group, Stockport

We are a large busy GP practice located over two sites in Bramhall and Shaw Heat.
We are looking to employ three receptionist’s with excellent communication and telephone skills who will be available to work across our 2 sites.
As the first point of contact, this role is integral to our approach to patient care, both face to face and on the telephone.

Job Description:

Be available to work 4-5 days with varying shift patterns.
You will be expected to receive, assist and direct patients either in person or via phone in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Ensure that enquiries from patients are efficiently handled.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Job responsibilities:
Reception
• Process appointment requests from patients by telephone and in person.
• Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
• Deal with home visit requests ensuring they are entered on computer with the patient records

Administration
• To assist with all practice based reception admin tasks as directed
• To have a thorough knowledge of all practice procedures.
• To work in accordance with practice policies/protocols and processes
• Any other tasks allocated by managers

Other Tasks
• Clear and stock rooms after surgeries
• Any other tasks allocated by managers

For more information about this job vacancy please contact Jacqueline Rudge, jacqueline.rudge10@nhs.net.

Connect with Bramhall & Shaw Heath Medical Group on Workforce Connect

Bramhall and Shaw Heath Medical Group, 235 Bramhall Lane South, Bramhall, Stockport, SK7 3EP (view map). For more information about the practice please visit https://www.bramhallparkmedicalcentre.co.uk/.

Closing date: 28/03/2024Job reference: MRBHSHJob type: PermanentStaff group: Administrative and ClericalJob location: StockportEmployer: Bramhall & Shaw Heath Medical GroupSalary: DOEOther pay band: Other