Health and wellbeing support

Pharmacist specific health and wellbeing support

Bolton LPC represents community pharmacists in the Borough of Bolton in discussions with the NHS, local authorities and partners to plan and agree local services.

The Committee’s aim is to act in members’ best interests and ensure local people reap the benefits community pharmacy can bring, improving health and wellbeing.

For further information visit their website

The Centre for Pharmacy Postgraduate Education (CPPE) provide a range of resources to support resilience and wellbeing, including:

This NICE guideline covers how community pharmacies can help maintain and improve people’s physical and mental health and wellbeing, including people with a long-term condition. It aims to encourage more people to use community pharmacies by integrating them within existing health and care pathways and ensuring they offer standard services and a consistent approach. It requires a collaborative approach from individual pharmacies and their representatives, local authorities and other commissioners.

View Community pharmacies: promoting health and wellbeing

This guideline includes recommendations on:

The Pharmacist support Listening Friends telephone service is provided by trained volunteers who offer callers the opportunity to talk anonymously and in confidence to a pharmacist about any stresses they are facing in their work or home life. This might, for example, be stress caused by workplace pressure, bullying, ill health, financial worries, bereavement or anxiety about exams.

To arrange a call contact 0808 168 5133 or email

The Greater Manchester Local Pharmaceutical Committee represents community pharmacists in discussions with the NHS, local authorities and partners to plan and agree local services.

The Committee’s aim is to act in members’ best interests and ensure local people reap the benefits community pharmacy can bring, improving health and wellbeing.

For further information visit their website

The Primary Care Pharmacy Association (PCPA) peer support group is available to PCPA members and non-members, all pharmacy professionals, regardless of role and sector.

You will need to install Telegram app or login via telegram web, to access support group. For use on all devices.

For further information visit

The Wardley Wellbeing Hub is a practical area of the Pharmacist support site dedicated to you and your wellbeing needs. It hosts a range of resources and pharmacy stories, with the aim of helping you to take control of your wellbeing and support your colleagues and peers to do the same. You can find a range of free resources, including:

  • Wellbeing self-study learning modules
  • Downloadable and printable resources to use with your team
  • Tips and advice from your pharmacist family across the country
  • Info about other useful tools and apps

Find out more about the Wardley Wellbeing Hub at

NHS-wide health and wellbeing support

Short daily stress-management sessions via Zoom for healthcare professionals around the globe. Sessions run morning, afternoon and evening and are free to access, no registration necessary.

Find out more about Covid Calm at

An app to support those with anxiety or worry using cognitive behavioural therapy (CBT) and other tools. Free NHS access until end of December 2020.

Find out more about Daylight at

The Employee Assistance Programme (EAP) provides confidential support 24 hours a day, 7 days a week. The free 24-hour telephone counselling and information services can be accessed at any time of the day and night. Call: 0800 783 2808.

Visit EAP online at and enter 72936 in the username box and 72936 in the password box. You can also download Health-E app at on the App Store and via Google Play.

A site for mindfulness and meditation. Free to access until December 2020 if you register with an NHS email address.

Find out more about Headspace at ttps://

Fontline primary care colleagues involved in the delivery of Primary Care services, both clinical and non-clinical, are facing unprecedented challenges through Covid-19. Looking after you too offers coaching support to help primary care staff to maintain their psychological wellbeing during this time, enabling them to maintain the delivery of frontline primary care.

Individual coaching support is available with a highly skilled and experienced coach.  This will be a space for you to offload the demands of whatever you are experiencing and be supported in developing practical strategies for dealing with this.  It might be that through a one-off conversation you have all the strategies you need to cope with your situation and stay well.  Or you might find a few sessions helpful.  It is all led by you.

Sessions are available Mondays to Fridays between 08:00am-10:00pm and on Saturdays and Sundays between 10:00am-6:00pm. The first session will last up to 45 minutes. The sessions will be delivered virtually, preferably via a video platform, but telephone appointments are also available. Subsequent sessions will be dependent on the conversation between you and your coach. Your coach might signpost you on to further support if they think this might be helpful. You may receive follow-up emails to support you in maintaining your wellness once your coaching sessions have finished.

Register and book a coaching session at

The Greater Manchester Bereavement Service was launched on 30th April 2020 and provides a single point of contact for people in Greater Manchester to get advice and support if they are bereaved, directing them to both local and national services.

People can either call the service on 0161 983 0902 or visit

The Greater Manchester Resilience Hub was set up in response to the Manchester Arena Attack in 2017 to co-ordinate care and support for thousands of children, young people and adults whose mental health and/or emotional wellbeing was affected.

Greater Manchester Resilience Hub is also providing support to all health and care workers (and their families), working in Greater Manchester, who have been affected by the coronavirus (COVID-19) pandemic.

Find out more about the Greater Manchester Resilience Hub at and the coronavirus support available at

NESTAC (New Step for African Communities) Charity works to empower the disadvantaged population within the Black and Asian Minority Ethnic (BAME) communities, particularly refugees, asylum seekers and other immigrants from the new emerging communities in Greater Manchester.

NESTAC provides mental health support specifically aimed at people from BAME communities. Find out more at

The NHS Staff support line is a confidential free staff support phone line 0300 131 7000, operated by the Samaritans accessible 7:00am-11:00pm seven days a week

Alternatively, you can text FRONTLINE to 85258 for 24/7 text support

The NHS practitioner health service is confidential and can be accessed between 8am-8pm weekdays and 8am-2pm weekends by emailing, calling 0300 0303 300 or visiting the website at

Our NHS people is a wellbeing support platform created by the NHS as support for you to manage your own health and wellbeing while you look after others at this time. It offers short guides, pathways through information and links to external apps. Requires registration but doesn’t require an NHS email address.

Find out more at

From Tuesday 7 April, the Silver Cloud digital mental health platform will be available to provide extra support and help for those who may be feeling stressed and anxious during the COVID-19 outbreak.

Silver Cloud offers a number of online programmes to help ease stress levels, improve sleep or build resilience. Each programme uses proven methods, including cognitive behavioural therapy, and all information entered is anonymous, confidential and secure.

The provision of Silver Cloud is part of a Greater Manchester wide programme of new digital services and online support launched this week. Mental health services are facing new challenges and coming under additional pressure due to the COVID-19 outbreak as they try to support those already accessing services and deal with new cases, whilst managing the impact on their staffing levels. This new package of support aims to help people to stay well, reducing the need for them to attend GP practices or hospitals. This new provision can be accessed by those with existing mental health issues as well as anyone who may be struggling due to social distancing and self-isolation restrictions.

Access Silver Cloud at

Health and wellbeing offers in the form of virtual Common Rooms are open to anyone working within the NHS across England, regardless of job role, organisational context or hierarchy and includes all final year students who have been working on the Covid-19 pandemic.

The Common Rooms are a safe and supportive environment hosted by an experienced and approved practitioner. They involve one-off meetings for one hour with a maximum of 10 NHS staff – although you are of course able to access them as often as you may feel to be helpful to yourself. Discussion in the room is guided by the participants and focusses on present and future coping and support.

By joining, you will have time to:

  • reflect
  • share frustrations and experiences
  • find ways to cope with how Covid-19 is affecting your life at home and at work

The Virtual Common Rooms are listed on the NHS England events page at